Privacy policy

Last updated: March 2026

cosfun.com ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, whether we share it, and how you can contact us regarding your data.

1. Data We Collect

We collect the following types of personal information when you interact with our website:

Account & Order Information: Name, email address, billing/shipping address, phone number, and order history. This information is collected when you register an account, place an order, or complete any forms on our site.
Payment Information: Credit card details or other payment data processed securely through our third-party payment processors (e.g., PayPal, Shopify Payments). We do not store full payment card details on our servers.
Communications: Any messages, inquiries, or support requests you send us via email or our contact form.
Usage & Browsing Data: IP address, browser type, pages visited, referral source, and time spent on the site, collected automatically via cookies and analytics tools to improve site performance.
Newsletter Subscriptions: Email address, collected when you voluntarily sign up for our newsletter.

2. How We Use Your Data

We use the data we collect for the following purposes:

Order Fulfillment: Processing and shipping your orders, sending order confirmations, and handling returns or refunds.
Customer Support: Responding to inquiries, resolving disputes, and providing assistance.
Marketing Communications: Sending promotional emails or newsletters, only with your explicit consent. You may unsubscribe at any time.
Site Analytics: We use analytics services (such as Google Analytics) to understand how visitors use our site and to improve the user experience. This involves API-level data posting to third-party analytics platforms.
Legal Compliance: Complying with applicable laws, regulations, or legal requests.

3. Third-Party Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties in the following limited circumstances:

Payment Processors (e.g., PayPal, Shopify Payments): To securely complete transactions.
Shipping & Logistics Partners: To fulfill and deliver your orders.
Analytics Providers (e.g., Google Analytics): To analyze site traffic and usage patterns. These providers may set cookies on your device.
Legal Requirements: If required by law, court order, or governmental authority.

All third-party partners are contractually obligated to handle your data securely and only for the purposes we specify.

4. Cookies

We use cookies to improve site functionality and analyze traffic. You can disable cookies in your browser settings at any time. Note that disabling cookies may affect certain features of the website.

5. Data Retention

We retain your personal data only as long as necessary to provide you with our services or as required by law (e.g., for tax or legal compliance purposes).

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email we send.

7. Data Security

cosfun.com uses technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. All data transmitted between your browser and our site is encrypted via SSL/TLS.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: una@cosfun.com
Website: https://www.cosfun.com/pages/contact-us