Last updated: July 2026

Overview

COSFUN ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, protect, and retain personal information when you visit our website, create an account, place an order, contact us, subscribe to marketing, or use our services.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly, including your name, email address, phone number, billing address, shipping address, order details, account information, size or measurement information submitted for custom products, customer service messages, and marketing preferences.

We may also collect technical information automatically, including IP address, pages viewed, referring pages, cookies, and usage data.

Payment information is processed by secure payment providers. COSFUN does not store full credit card numbers.

How We Use Your Information

We use personal information to process orders, arrange shipping, provide customer service, manage returns or after-sales requests, prevent fraud, personalize shopping experience, send order updates, and send marketing messages when permitted.

Custom-size measurements are used only for order production, fit-related support, and customer service related to the order.

Sharing Information with Service Providers

We may share necessary information with trusted service providers who help us operate our business, including Shopify, payment processors, shipping carriers, fraud prevention tools, and other operational partners.

These service providers may process information only as needed to provide their services or as required by law.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, support cart and checkout functions, measure website performance, understand visitor behavior, and improve our services.

You may adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

Marketing Communications

If you subscribe to marketing emails or agree to receive promotional messages, we may send updates about new products, promotions, and store news.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Transactional emails such as order confirmations, shipping updates, and customer service messages are not marketing emails and may still be sent when needed to complete your order or respond to your request.

Data Retention

We retain personal information only for as long as needed for order processing, customer service, legal compliance, fraud prevention, accounting, dispute resolution, and business records.

When information is no longer needed, we will delete, anonymize, or securely retain it according to applicable requirements.

Security

We use technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. All data transmitted between your browser and our site is encrypted via SSL/TLS

Your Rights

To make a privacy request, please contact us. We may need to verify your identity before processing the request.

Nothing in this Privacy Policy limits rights that cannot be waived under applicable privacy law.

Contact

For privacy questions or requests, please contact us at una@cosfun.com.