When we receive your payment, your orders will be dealt within 48 hours.
Total Delivery Time = Processing Time + Shipping Time
Do not provide PO BOX address please.
There is no refusal or direct return service for our shipment chanels.
Once the parcel is returned due to an incorrect address or the inability to contact the recipient, it will be destroyed by the logistics company by default. Therefore, please make sure the shipping address you provide is correct. Please also actively track your parcel after we ship the order and provide the tracking number. We are not responsible for any consequences caused by issues on the recipient’s side. Thank you for your understanding.
We may ship orders via EMS, DHL, FedEx, UPS, SF Express, Airmail, etc. The tracking number will be sent to you by email or message after the order has been shipped.
We ship worldwide for all costumes available on our website.
Customs duty is an indirect tax on the import or export of goods in international shipping. Customs charges are random and depend on the policies of each country or region. Please note that any customs duties or import taxes are the buyer’s responsibility.
Please make sure the email address used for your order is availableso the courier or our team can contact you if there are any issues with your order. Please also contact the courier company or our customer service email: una@cosfun.com promptly if any issues arise.